Terms & Conditions – Yummy Biryani
Welcome to Yummy Biryani! By accessing or using our website, placing an order, or using our services through any platform (direct website, Zomato, or Swiggy), you agree to comply with the following Terms and Conditions. Please read them carefully.
1. Use of the Website
– The content, images, and design of this website are the property of Yummy Biryani and cannot be copied, reused, or distributed without permission.
– You agree not to misuse the website for fraudulent purposes or interfere with its operation.
– We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
2. Order Acceptance & Fulfilment
– Once an order is placed through our website, you will receive an acknowledgment. This does not guarantee acceptance.
– Orders are confirmed only upon availability of ingredients, serviceability in your area, and operational capacity at that time.
– Average delivery time is 30–40 minutes, but it may vary based on location, traffic, and order volume.
3. Delivery Policy
– We offer free delivery for orders placed through our website.
– Orders placed via Swiggy or Zomato are subject to their own delivery timelines and charges.
– For more, refer to our Delivery & Refund Policy page.
4. Return & Refunds
– Due to the perishable nature of food, returns are not accepted.
– If you receive an incorrect or unsatisfactory order, please contact us immediately.
– We offer either a replacement or a full refund, based on your preference and the situation.
– Refund/replacement requests must be raised promptly after delivery.
5. Privacy Policy
– We collect minimal personal data like name, email, and delivery address to process and fulfill your order.
– We do not store or handle any banking or payment details—payments are securely processed via third-party gateways like Razorpay.
– For more details, visit our Privacy Policy page.
6. Third-Party Services
– If you order via Zomato or Swiggy, their terms, delivery timelines, and refund policies will apply.
– We are not responsible for issues arising from third-party platforms.
7. Changes to the Terms
Yummy Biryani reserves the right to update, modify, or replace these terms at any time without prior notice. Continued use of our website or services implies acceptance of the updated terms.
8. Need Help?
📞 Contact us at +91 9987 876 123 for questions related to orders, refunds, or feedback.
📧 Or visit our Contact Us page for more ways to reach out.